Customer Support

Our contact information:
By email: sales@capacitorking.com
By phone:  800 313-0122 (between 8 a.m. and 5 p.m. EST)

Ordering

How do I place an order online?
Can I place an order by phone?
Is it possible to rush my order?
What are my payment options?
Will I be charged Sales Tax?

Shipping Policy

When Will My Order Arrive?
Do You Ship to P.O. Boxes?
Do You Ship to APO/FPO Addresses?
What are the Shipping Rates?
What Shipping Company Will Deliver My Order?
Will My Items Arrive Separately?

Order Tracking and Updates

Will I Receive an Email Confirmation After Placing My Order?
How Do I Check the Status of My Order?
How Do I Change or Cancel My Order?

Return Policy

How Do I Return or Exchange a Product?
What is Your Exchange Policy?
How Long Before I Can Expect to See a Credit on My Account?
Do You Charge Restocking Fees?
What if Some or All of the Items I Ordered Arrive Damaged?

Frequently Asked Questions

Does Your Company Offer a Printed Catalog?
Do You Consider New Product Vendors?
Privacy and Security Policy

Is Shopping at This Site Secure?
How Will You Use My Contact Information?