Frequently Asked Questions

Our contact information:
By email:
By phone:  800 313-0122 (between 8 a.m. and 5 p.m. EST)

Can I place an order by phone?

If you prefer to place your order by phone we will be happy to assist you. Simply call our customer service
department at 1-800-313-0122. Our customer service representative are available between the hours of
8:30 am and 5:00 pm EST. We will always do our best to answer any questions you have and accept your
order by phone.

Is it possible to rush my order?

Yes. For rush orders, please call 1-800-313-0122 during normal business hours between 8:00 am and 4:00
pm EST.

What are my payment options?

Orders can be placed online or by phone using Visa, MasterCard, American Express, Discover Card, or
with a Paypal card or a debit card that bears one of the aforementioned major credit card company logos.
We also accept cashier's checks, money orders, and wire transfers.

Will I be charged Sales Tax?

Six-percent sales tax will be accessed for orders shipped within the state of Kentucky.

Does Your Company Offer a Printed Catalog?

Do You Consider New Product Vendors?